Trisway support
Need help with Trisway? Write to support@laurensfinc.app and we will reply as soon as we can.
What to include in your message
The app version (Settings > About), your phone model and system, what happened and, if you can, a screenshot.
Getting my progress back on a new phone
Sign in with the same Google account in Settings > Account. Your solved questions and hints come back to your phone. Without an account, progress lives only on the phone where you played.
An answer or picture is wrong
Tell us the season, the question number and what is wrong. We fix content without you having to update the app.
New seasons do not load
Check your connection: each season downloads the first time you open it, and then it works offline.
Deleting my account and data
In the app: Settings > Account > Delete account. You can also follow the "Delete account and data" page or write to privacy@laurensfinc.app.